Manufacturer Warranties

“Quality is remembered long after the price is forgotten.”

As your leader in the auto fitment industry, Tiger Wheel & Tyre endeavours to provide customers with superior products and quality services that you can trust to keep you safe on the road. To fulfil our promise and provide you with peace of mind that comes with knowing you’re covered when it matters the most, we provide a series of manufacturer warranties that help extend the life of your product.

Full details can be found below, and by following the relevant links. We would also like to remind you that these warranties are valid for a designated period. Please take a moment to read through terms of your warranty to ensure that you are well informed when it comes to the inclusions, exclusions and claims processes.

Please ensure you retain your original invoice for the claims process.

TYRE MANUFACTURER WARRANTY

Tiger Wheel & Tyre proudly stocks and sells a wide range of leading tyre brands, each representing their own tyre manufacturer warranty. This warranty would include elements such as, the number of years a tyre is covered for against manufacturing defects and will indicate if the warranty is valid from date of manufacture or date of sale, as this may differ for each brand. The warranties are for passenger cars, vans and light truck tyres.

Damages or impairments that are NOT covered by the manufacturer’s warranty:

  • Damage that occurred as a result of using the tyre for any other reason than for which it was designed.
  • Road hazard injuries or damages caused by obstacles or debris, such as cuts, punctures (whether repairable or not), snags, bruises, tears, abrasions or impact breaks.
  • Improper repairs or repairs that have failed.
  • Improper inflation or other maintenance abuse or neglect.
  • Improper application of the tyre size and/or specification.
  • Improper mounting/dismounting procedures or tyre assembly balance.
  • Mechanical irregularities in the vehicle or wheel, such as bent wheel assemblies, misalignment, defective brakes, defective shock absorbers, worn or faulty components.
  • Accident, corrosion, vandalism, fire or damage caused by nature.
  • The use of fillers, sealants, balancing substances and external treatments or materials of any kind.
  • Tyres with ride disturbance complaints that have more than 1mm treadwear.
  • Tyres transferred from the original vehicle on which they were originally installed.
  • Tyres that have been re-treaded, re-grooved or not repaired in an approved manner.
  • Tyres which have been modified by the addition or removal of material or any tyre intentionally altered to change its appearance.
  • Tyres used in racing or other competitive motor sport events.
  • Flat spot caused by improper transport, storage or severe braking.
  • Tyres that the trademark, serial number or D.O.T number is worn or shows signs of having been tampered.
  • Should you feel that your tyre has suffered any manufacturing defects (eliminating the above), please visit a Tiger Wheel & Tyre near you for further inspection.

For full tyre manufacturer warranty details, please visit relevant brand website.

BLACK RHINO WHEELS MANUFACTURER WARRANTY

With consistent care and regular road conditions, Black Rhino offers a 12-month finish warranty on its wheels with chrome and painted finishes. Damage or issues with wheels manufactured by Black Rhino that are not caused by, or the result of, a manufacturing defect by Black Rhino are not covered under the warranty.

Additionally, the following are expressly excluded from the warranty:

  • Black Rhino does not offer a “road hazard warranty”, so any damage or issue with a wheel caused by the wheel colliding with a pothole or any other object or debris will not be covered by the warranty.
  • Wheels that have been used in racing are not covered by the warranty regardless of the damage or structural unsoundness.
  • Wheels mounted on vehicles with a load rating in excess of the load rating of the wheel are not covered by the warranty regardless of the damage or structural unsoundness.
  • Wheels that have been modified, repainted, or powder coated.

WHEEL COLLISION™ SERVICE WARRANTY

Wheels that meet the warranty criteria will be professionally repaired according to the SANS 1158 Standard (the South African national standard for alloy wheel repair).

The following warranties are provided by Wheel Collision™:

  • A lifetime warranty on workmanship.
  • Lifetime Manufacturer’s Warranty on paintwork against peeling or cracking where there are no visible stone chips or scuff marks on wheels that have been refurbished or customised.

In the event of a warranty claim:

  • Take the wheel/s covered under warranty to your nearest Wheel Collision™ Centre or Wheel Collision™ Xpress Rim Repair Centre.
  • Wheel Collision™ will inspect the wheel, and on confirmation that there is a warranty claim will repair the wheel accordingly.

Find out more: www.wheelcollision.co.za

AUTOMOTIVE BATTERIES MANUFACTURER WARRANTY

Even the most affordable and reliable of car batteries eventually run out of juice. Make sure yours is checked regularly by the professionals. We recommend ATLASBX batteries that offer a 24-month warranty; and Duracell automotive batteries that offer a 30-month warranty.

Your claim will NOT be fulfilled under the following circumstances:

  • The battery is out of the warranty period.
  • The battery was incorrectly fitted, reversed charged or not strapped down.
  • The battery that was fitted in the vehicle, was not the correct fitment for the specific vehicle.
  • The battery was fully charged and does not test faulty when using the correct parameters and standards or if the battery was not fully charged and the incorrect testing procedures were applied.
  • The battery shows signs of abuse, e.g. casing, lid, or terminal damage.
  • The vehicle charge rate was tested and found to be outside the parameters of 13,8 Volts to 14,2 Volts (refer to the below chart).
  • If the battery was not managed properly by the customer, e.g. the vehicle was parked for a long period of time.

WHEEL ALIGNMENT

To avoid unnecessary wear on your tyres, steering, suspension and brakes, it is essential to maintain proper wheel alignment. Furthermore, correct alignment optimises driving stability, maximises tyre life and improves your vehicle’s overall handling and performance.

We offer a 7-day warranty on our Wheel Alignment service. T’s & C’s apply.

WHEEL BALANCING

Weight distribution, road conditions and tread wear may cause your vehicle to vibrate or shake when in use. Correct wheel balancing results in a smoother ride and a more even tread wear – prolonging the life of your tyres.

We offer a 7-day warranty on our Wheel Balancing service. T’s & C’s apply.

WIPER BLADES

Bosch wiper blades have a 12-month warranty on any metal parts and a 6-month warranty on rubber components and are subject to operational conditions.

All parts fitted which are not directly supplied by Tiger Wheel & Tyre are fitted entirely at the customers own risk. Tiger Wheel & Tyre cannot warrant the quality or suitability of non-supplied parts, and take no liability for losses, damage or injury caused by the fitment of these parts.